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Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using the Momentum Meals website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Momentum Meals is a meal preparation and delivery service operating in the Orlando, Florida area and surrounding communities. We offer fresh, chef-prepared meals available for delivery to addresses within our service area.

3. Service Area

Our delivery services are currently limited to specific zip codes in the Orlando metropolitan area. You can verify if we deliver to your location by entering your zip code on our website. We reserve the right to modify our service area at any time.

4. Account Registration

To place orders, you must create an account and provide accurate, complete information including:

  • Valid email address
  • First and last name
  • Delivery address within our service area
  • Valid payment information

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

5. Orders and Payment

All orders are subject to acceptance and availability. By placing an order, you agree to pay the listed prices plus any applicable taxes and delivery fees. We accept payment via credit and debit cards processed through Stripe.

Prices are subject to change without notice. Any price changes will not affect orders that have already been confirmed.

6. Delivery

We will make reasonable efforts to deliver orders within the scheduled delivery window. However, delivery times are estimates and not guaranteed. You are responsible for ensuring someone is available to receive the delivery or that a safe delivery location is accessible.

7. Food Safety and Allergies

Our meals are prepared in a facility that handles common allergens including but not limited to nuts, dairy, eggs, wheat, soy, and shellfish. While we take precautions, we cannot guarantee that our meals are free from allergens.

Customers with food allergies or dietary restrictions should review meal ingredients carefully. Momentum Meals is not responsible for allergic reactions or adverse effects from consuming our products.

8. Custom Meals

Our custom meal builder allows you to create personalized meals from available ingredients. Custom meals are subject to ingredient availability and pricing based on selected components.

9. Refunds and Cancellations

Order cancellations must be requested before the order enters production. Refunds for quality issues will be evaluated on a case-by-case basis. Please contact us within 24 hours of delivery if you have concerns about your order.

10. Intellectual Property

All content on the Momentum Meals website, including logos, images, text, and recipes, is the property of Momentum Meals and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Momentum Meals shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or consumption of our products.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us at support@momentummeals.com.